The Art of Negotiation: How to Improvise Agreement in a Chaotic World
(By Michael A. Wheeler)
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| Author | Michael A. Wheeler |
For many years, two approaches to negotiation have prevailed: the ‘win-win’ method exemplified in Getting to Yes by Roger Fisher, William Ury, and Bruce Patton; and the hard-bargaining style of Herb Cohen’s You Can Negotiate Anything. Now award-winning Harvard Business School Professor Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don’t match real world realities.
The Art of Negotiation shows how master negotiators thrive in the face of chaos and uncertainty. They don’t trap themselves with rigid plans. Instead they understand negotiation as a process of exploration that demands on-going learning, adapting, and influencing. Their agility enables them to reach agreement when others would be stalemated.
Michael Wheeler illuminates the improvisational nature of negotiation, drawing on his own research and his work with Program on Negotiation colleagues. He explains how the best practices of diplomats such as George Mitchell, deal-maker Bruce Wasserstein, and Hollywood producer Gerry Weintraub apply to everyday transactions like selling a house, buying a car, or landing a new contract. Wheeler also draws lessons on agility and creativity from fields like jazz, sports, theater, and even military science.
The Art of Negotiation includes preparation tools for setting stretch goals in negotiation, as well establishing when walking away from a deal is better than saying yes. The book also lays out nine principles for crafting resilient strategy, and techniques for maintaining emotional poise in tense situations. Effective negotiators are both calm and alert, patient and proactive.
Wheeler provides a comprehensive view of negotiation, from openings to closings, including critical moments along the way. For experienced practitioners, The Art of Negotiation provides a new and powerful way to analyze and manage the process. For students and others new to negotiation, it offers a clear path for building success and confidence in this all-important arena.”
